CCPA Consumer Access Deletion Request

CCPA Consumer Access/Deletion Request Webpage

This Webpage applies solely to those who are consumers (“you” or “your”) as defined in Section 1798.140(g) of the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Webpage. Lending Tower (“Company,” “we,” or “our”) provides this Webpage to outline the rights that the CCPA gives to access and to request deletion of the personal information that a business holds on you, and to give you a means to easily exercise those rights.

You are entitled to be informed whether your personal information is collected, used, stored, and/or disclosed by us. You may request, up to twice per 12-month period, to be sent a copy of your personal information that we retain in our files, subject to any applicable exemptions.

In addition, you have the right to request that we delete your personal information from our records, subject to any applicable exemptions. For example, we may retain personal information that is needed to provide you with a requested service, prevent fraud, or to meet our legal obligations (additional exemptions are listed in our CA Privacy Notice). Be advised that we are not able to delete your personal information from any third party’s records unless that third party is a service provider to us.

To request access to and/or deletion of your personal information from our systems, please complete the form at the bottom of this page or call us at (800) 481-1821. On receipt of your request, we may request additional information to verify your identity and the validity of your request.

While we strive to provide to appropriately answer all Requests within 10 days of receiving the Request, the Company has up to forty-five (45) days to respond. If we need additional time, we may also inform you that we need up to forty-five (45) additional days to respond and the reason(s) for the additional time.

Before submitting your request, we ask that you review our Privacy Policy and CA Privacy Notice. These documents provide valuable information about how we collect, use, store, and disclose personal information. You may find the answer you are looking for faster by reviewing these documents than by submitting a request and waiting for our response.

For a PDF version of this CCPA Consumer Access Deletion Request suitable for printing as a separate document, please click here. You must have PDF software such as Adobe Acrobat Reader in order to view and print PDF documents. If you need Acrobat Reader, you can download it from Adobe for free by clicking here.

CCPA Consumer Access/Deletion Request Form

Name*
First Last
Email*
Phone*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Year of Birth*
Online Accounts*
If you have an online account with us, we are required by law to provide your personal information via the account. If you do not have an online account, you may select between mail and email delivery.
Personal Information*
Would you like us to you personal information we have collected on you?
Personal Information Exclusion*
If we have collected your personal information, would you like us to exclude sensitive personal information (e.g., social security number, date of birth, and financial account information) from what we send you? If you choose “yes,” we will still provide you with the categories of sensitive information we have on file, but not the content of the information. For example, we may say that we have your social security number on file, but we will not disclosure the actual social security number. If you choose “no,” we may require more thorough identity verification to protect the security of the information and we may still apply limited redactions.
Add Details
Personal Information Deletion*
Would you like us to delete your personal information (subject to applicable exemptions)?
Preferred Method of Contact*
What are your preferred contact methods for questions about your request? (Select All That Apply)
- Mail
- Text Message
- Email
Consent*
By submitting this form, I certify that I am the above-named individual or a person authorized by the above-named individual to submit this form on their behalf. I understand that Lending Tower may contact me to obtain identity verification and validate this request.